At Maxon

Packed with brilliant, passionate people, Maxon is deeply rooted in the creative industry and committed to empowering the artistic community. We are Maxonians. We encourage and motivate each other to be curious learners. We are obsessed with customer fulfillment and inspiration – before, during and after purchase. If you too want to be a Maxonian and help bring to market the finest software products for 2D and 3D visual effects, motion graphics, games, AR/MR/VR, visualization and general design, let’s talk.

IT Support Specialist (m/f/d)

Locations

Thousand Oaks, CA, United States

What you will do:

Assist our IT team to provide 1st level support for applications and end-user devices for our US offices mainly
Support procurement and distribution of IT related hardware
Support installation and configuration of software on end-user devices and equipment
Prepare end user work environment and install equipment and accessories as needed
Contribute in global support requests
Maintenance of data in the ticketing system
Manage, track, and update the local hardware inventory
Support the IT team in IT related projects
Support in documentation

What we are looking for:

Training or education in relevant discipline
Experience with Windows 10, Office 365 and other Microsoft products and direct end-user interaction
Basic knowledge client/server and networking concept
Basic knowledge in organizing procurement and vendor relationship management
Knowledge of Mac OSX is a must
Experience with any of these will be an asset: Linux, PRTG, PowerShell, Zendesk
Open minded, self-motivated and eagerness to learn
Very good communication skills in English, German language is an advantage
Must have a car and be willing to work once every two weeks from the Hollywood office

Salary Range*:
USD 71,000 – 85,000

*Salaries at Maxon are based on a candidate's specific criteria including experience, skillset, education and location. Maxon uses industry-driven survey data for building compensation structures to make sure our employees are receiving fair and competitive wages.

What we offer:

You will be offered permanent employment, full-time, at our office listed above. You will be part of a highly motivated international team of specialists working in an environment that offers a warm welcome with detailed onboarding and a dedicated mentor for a familiarization period as well as a wide range of individual development possibilities. Interested in joining our team? Fill out the form or email us your resume/CV (.pdf).
Don’t meet every single requirement? At Maxon we embrace diversity, are avid explorers and curious learners, so if you’re excited about this role but your experience doesn’t entirely match every qualification in the job description, we encourage you to apply in any case. You may be just the right candidate for this or other positions.
We’re looking forward to hearing from you!

Maxon is proud to be an equal opportunity workplace.

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Maxon is packed with brilliant, passionate people.

We encourage challenge and motivate each other to be curious learners and drive innovation. We know how to get things done, but we also know how to have fun. Maxon is famous for its fun, inclusive and unique community building events. If you too want to be a Maxonian and help bring to market the finest software products for 2D and 3D visual effects, motion graphics, games, AR/MR/VR, visualization and general design, let’s talk.

Maxon is an equal opportunity employer. Information regarding the collection and processing of your application data.