Careers

Senior Account Manager APAC (m/f/d)

  • Location: Shibuya-ku Tokyo, Japan

What you will do:

  • Responsible for selling Maxon products to customers across a variety of industry sectors in assigned territory, industry or accounts
  • Manage the end-to-end sales process, coordinating several sales cycles simultaneously
  • This role focuses on acquiring new customers with a clear focus on subscription licenses and retaining and growing an existing installed base of customers
  • Responsible for carrying a quota for the assigned territory/accounts
  • Build relationships through regular engagement across creative and technical departments, providing customers with a clear understanding of the product portfolio to explain the value and competitive advantages of Maxon’s products
  • Collaborate and build trust among internal and customer stakeholders
  • This role sells primarily via phone, email, video, social media messaging and other electronic means. Occasional customer visits or industry tradeshow events may also be recommended
  • Represents the company to the customer and the customer to the company in all sales oriented activities
  • May generate prospective customers through cold calling and may qualify and follow up with inbound sales leads in assigned territory
  • Has thorough knowledge of Salesforce, Maxon products, services and pricing policies
  • Have a general knowledge of the other competitors in the industry, as well as how their products compare to Maxon’s
  • Keep up-to-date knowledge of developments in the industry, as well as the competitive posture of the Maxon
  • Recommend improvements or enhancements for the sales department practices and policies
  • Share tips and suggestions for sales strategies and customer relationships with colleagues
  • Help identify trends in the customer base and the market, and bring those back to Sales management, Product and Marketing
  • Prepare activity and forecast reports as requested
  • Minimal business travel or work outside office required
  • Keep up to date and adheres to sales guidelines and ensures compliance to applicable laws and policies

What we are looking for:

  • 5+ years of Sales experience, at least 2 in software or technology Sales, responsible for full-cycle sales to Mid-Market or Enterprise accounts in a B2B selling environment
  • A track record of success achieving and/or exceeding sales quotas
  • Advanced sales skills, comfortable deploying sales strategies to win deals and achieve quotas
  • An understanding of SaaS Sales metrics, sales forecasting techniques, and the impact they have on the overall business
  • Business curiosity, listening skills and problem-solving skills to collaboratively find solutions to customer challenges and earn trust
  • Able to effectively handle multiple priorities, organize workload and meet deadlines
  • Global mindset, comfortable working with cross-regional, cross-functional, geographically dispersed teams. Experience in an international corporate environment preferred
  • Fluent in written and spoken English, with excellent communication skills
  • Excellent interpersonal skills and experience building trusting customer and internal working relationships
  • Strong working knowledge of Salesforce or other CRM system
  • Basic skills knowledge of Microsoft Excel, Word, PowerPoint, Outlook or similar
  • Experience selling to, or working in, the Media & Entertainment industry
  • University degree in a relevant discipline(preferred)

What we offer:

You will be offered permanent employment, full-time, at our office listed above. You will be part of a highly motivated international team of specialists working in an environment that offers a warm welcome with detailed onboarding and a dedicated mentor for a familiarization period as well as a wide range of individual development possibilities. Interested in joining our team? Fill out the form or email us your resume/CV (.pdf).
Don’t meet every single requirement? At Maxon we embrace diversity, are avid explorers and curious learners, so if you’re excited about this role but your experience doesn’t entirely match every qualification in the job description, we encourage you to apply in any case. You may be just the right candidate for this or other positions.
We’re looking forward to hearing from you!

Maxon is proud to be an equal opportunity workplace.