Conformance Certifications VPAT-Maxon App

Conformance Certifications

VPAT-Maxon App

Maxon Accessibility Conformance Report

Template Version 2.3Rev508

Date: July 5, 2024
Product Name: Maxon App
Product Description: Locally installed license management application.
Product Version Number: 2023+
Vendor Company Name: Maxon Computer Inc.
Vendor Contact Name: ?
Vendor Contact Telephone: ?
Evaluation Methods Used: Manual testing based on general product knowledge.

“Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI)

Table 1: Success Criteria, Level A

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Supports	Some features are accessible only via non-text input, but have tooltips.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
1.2.2 Captions (Prerecorded) (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
1.3.1 Info and Relationships (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
1.3.2 Meaningful Sequence (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
1.3.3 Sensory Characteristics (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Supports	Information conveyed via color includes a hover-over tool tip.
1.4.1 Use of Color (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Supports
1.4.2 Audio Control (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
2.1.1 Keyboard (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Does Not Support	Clickable buttons are not accessible via keyboard.
2.1.2 No Keyboard Trap (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Does Not Support	Clickable buttons are not accessible via keyboard.
2.2.1 Timing Adjustable (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
2.2.2 Pause, Stop, Hide (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
2.4.1 Bypass Blocks (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) – Does not apply to non-web software • 504.2 (Authoring Tool) • 602.3 (Support Docs) – Does not apply to non-web docs	Not Applicable
2.4.2 Page Titled (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
2.4.3 Focus Order (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
2.4.4 Link Purpose (In Context) (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
3.1.1 Language of Page (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Does Not Support	No accessibility API or compatibility with screen readers.
3.2.1 On Focus (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Supports
3.2.2 On Input (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Supports
3.3.1 Error Identification (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Supports
3.3.2 Labels or Instructions (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Supports
4.1.1 Parsing (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
4.1.2 Name, Role, Value (Level A) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable

Table 2: Success Criteria, Level AA

Criteria	Conformance Level	Remarks and Explanations
1.2.4 Captions (Live) (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
1.4.3 Contrast (Minimum) (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Supports
1.4.4 Resize text (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Does Not Support	Zoom does not increase text size.
1.4.5 Images of Text (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable
2.4.5 Multiple Ways (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) – Does not apply to non-web software • 504.2 (Authoring Tool) • 602.3 (Support Docs) – Does not apply to non-web docs	Not Applicable
2.4.6 Headings and Labels (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Supports
2.4.7 Focus Visible (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable	Software is not keyboard navigable.
3.1.2 Language of Parts (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Does Not Support	No accessibility API or compatibility with screen readers.
3.2.3 Consistent Navigation (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) – Does not apply to non-web software • 504.2 (Authoring Tool) • 602.3 (Support Docs) – Does not apply to non-web docs	Supports	Does not apply to application, but help docs support CN.
3.2.4 Consistent Identification (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) – Does not apply to non-web software • 504.2 (Authoring Tool) • 602.3 (Support Docs) – Does not apply to non-web docs	Supports
3.3.3 Error Suggestion (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Partially Supports	Incorrect data entered for non-legacy products will display a helpful error (e.g. password), but data for legacy products (serial keys) may not.
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)	Not Applicable

Table 3: Success Criteria, Level AAA

Criteria	Conformance Level	Remarks and Explanations
1.2.6 Sign Language (Prerecorded) (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
1.2.7 Extended Audio Description (Prerecorded) (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
1.2.8 Media Alternative (Prerecorded) (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
1.2.9 Audio-only (Live) (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
1.4.6 Contrast Enhanced (Level AAA) Also applies to: Revised Section 508 – Does not apply	Does Not Support	Links on left side (dark gray) do not have a contrast level of 7:1 on background color (black).
1.4.7 Low or No Background Audio (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
1.4.8 Visual Presentation (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
1.4.9 Images of Text (No Exception) Control (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
2.1.3 Keyboard (No Exception) (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
2.2.3 No Timing (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
2.2.4 Interruptions (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
2.2.5 Re-authenticating (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
2.3.2 Three Flashes (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
2.4.8 Location (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
2.4.9 Link Purpose (Link Only) (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
2.4.10 Section Headings (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
3.1.3 Unusual Words (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
3.1.4 Abbreviations (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
3.1.5 Reading Level (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
3.1.6 Pronunciation (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
3.2.5 Change on Request (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
3.3.5 Help (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable
3.3.6 Error Prevention (All) (Level AAA) Also applies to: Revised Section 508 – Does not apply	Not Applicable

Revised Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Does Not Support	Maxon App supports licensing for visual software.
302.2 With Limited Vision	Does Not Support	Maxon App supports licensing for visual software.
302.3 Without Perception of Color	Supports
302.4 Without Hearing	Supports
302.5 With Limited Hearing	Supports
302.6 Without Speech	Supports
302.7 With Limited Manipulation	Partially Supports	All features can be accessed via mouse, but not keyboard.
302.8 With Limited Reach and Strength	Supports
302.9 With Limited Language, Cognitive, and Learning Abilities	Does Not Support	This application is used for licensing multiple products with multiple license types that increases complexity.

Chapter 4: Hardware

Notes: Does not apply to our product.

Criteria	Conformance Level	Remarks and Explanations
402 Closed Functionality	Heading cell – no response required	Heading cell – no response required
402.1 General	Heading cell – no response required	Heading cell – no response required
402.2 Speech-Output Enabled	Heading cell – no response required	Heading cell – no response required
402.2.1 Information Displayed On-Screen
402.2.2 Transactional Outputs
402.2.3 Speech Delivery Type and Coordination
402.2.4 User Control
402.2.5 Braille Instructions
402.3 Volume	Heading cell – no response required	Heading cell – no response required
402.3.1 Private Listening
402.3.2 Non-private Listening
402.4 Characters on Display Screens
402.5 Characters on Variable Message Signs
403 Biometrics	Heading cell – no response required	Heading cell – no response required
403.1 General
404 Preservation of Information Provided for Accessibility	Heading cell – no response required	Heading cell – no response required
404.1 General
405 Privacy	Heading cell – no response required	Heading cell – no response required
405.1 General
406 Standard Connections	Heading cell – no response required	Heading cell – no response required
406.1 General
407 Operable Parts	Heading cell – no response required	Heading cell – no response required
407.2 Contrast
407.3 Input Controls	Heading cell – no response required	Heading cell – no response required
407.3.1 Tactilely Discernible
407.3.2 Alphabetic Keys
407.3.3 Numeric Keys
407.4 Key Repeat
407.5 Timed Response
407.6 Operation
407.7 Tickets, Fare Cards, and Keycards
407.8 Reach Height and Depth	Heading cell – no response required	Heading cell – no response required
407.8.1 Vertical Reference Plane
407.8.1.1 Vertical Plane for Side Reach
407.8.1.2 Vertical Plane for Forward Reach
407.8.2 Side Reach
407.8.2.1 Unobstructed Side Reach
407.8.2.2 Obstructed Side Reach
407.8.3 Forward Reach
407.8.3.1 Unobstructed Forward Reach
407.8.3.2 Obstructed Forward Reach
407.8.3.2.1 Operable Part Height for ICT with Obstructed Forward Reach
407.8.3.2.2 Knee and Toe Space under ICT with Obstructed Forward Reach
408 Display Screens	Heading cell – no response required	Heading cell – no response required
408.2 Visibility
408.3 Flashing
409 Status Indicators	Heading cell – no response required	Heading cell – no response required
409.1 General
410 Color Coding	Heading cell – no response required	Heading cell – no response required
410.1 General
411 Audible Signals	Heading cell – no response required	Heading cell – no response required
411.1 General
412 ICT with Two-Way Voice Communication	Heading cell – no response required	Heading cell – no response required
412.2 Volume Gain	Heading cell – no response required	Heading cell – no response required
412.2.1 Volume Gain for Wireline Telephones
412.2.2 Volume Gain for Non-Wireline ICT
412.3 Interference Reduction and Magnetic Coupling	Heading cell – no response required	Heading cell – no response required
412.3.1 Wireless Handsets
412.3.2 Wireline Handsets
412.4 Digital Encoding of Speech
412.5 Real-Time Text Functionality
412.6 Caller ID
412.7 Video Communication
412.8 Legacy TTY Support	Heading cell – no response required	Heading cell – no response required
412.8.1 TTY Connectability
412.8.2 Voice and Hearing Carry Over
412.8.3 Signal Compatibility
412.8.4 Voice Mail and Other Messaging Systems
413 Closed Caption Processing Technologies	Heading cell – no response required	Heading cell – no response required
413.1.1 Decoding and Display of Closed Captions
413.1.2 Pass-Through of Closed Caption Data
414 Audio Description Processing Technologies	Heading cell – no response required	Heading cell – no response required
414.1.1 Digital Television Tuners
414.1.2 Other ICT
415 User Controls for Captions and Audio Descriptions	Heading cell – no response required	Heading cell – no response required
415.1.1 Caption Controls
415.1.2 Audio Description Controls

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope – Incorporation of WCAG 2.0 AA	See WCAG 2.0 section	See information in WCAG 2.0 section
502 Interoperability with Assistive Technology	Heading cell – no response required	Heading cell – no response required
502.2.1 User Control of Accessibility Features	Does Not Support	Does not contain separate accessibility features.
502.2.2 No Disruption of Accessibility Features	Does Not Support	Does not contain separate accessibility features.
502.3 Accessibility Services	Heading cell – no response required	Heading cell – no response required
502.3.1 Object Information	Does Not Support	No accessibility API or compatibility with screen readers.
502.3.2 Modification of Object Information	Does Not Support	No accessibility API or compatibility with screen readers.
502.3.3 Row, Column, and Headers	Does Not Support	No accessibility API or compatibility with screen readers.
502.3.4 Values	Does Not Support	No accessibility API or compatibility with screen readers.
502.3.5 Modification of Values	Does Not Support	No accessibility API or compatibility with screen readers.
502.3.6 Label Relationships	Not Applicable
502.3.7 Hierarchical Relationships	Not Applicable
502.3.8 Text	Does Not Support	No accessibility API or compatibility with screen readers.
502.3.9 Modification of Text	Does Not Support	No accessibility API or compatibility with screen readers.
502.3.10 List of Actions	Does Not Support	No accessibility API or compatibility with screen readers.
502.3.11 Actions on Objects	Does Not Support	No accessibility API or compatibility with screen readers.
502.3.12 Focus Cursor	Does Not Support	No accessibility API or compatibility with screen readers.
502.3.13 Modification of Focus Cursor	Does Not Support	No accessibility API or compatibility with screen readers.
502.3.14 Event Notification	Does Not Support	No accessibility API or compatibility with screen readers.
502.4 Platform Accessibility Features	Does Not Support	No keyboard navigation.
503 Applications	Heading cell – no response required	Heading cell – no response required
503.2 User Preferences	Does Not Support	No preferences will affect GUI.
503.3 Alternative User Interfaces	Does Not Support	No preferences affect GUI.
503.4 User Controls for Captions and Audio Description	Heading cell – no response required	Heading cell – no response required
503.4.1 Caption Controls	Not Applicable
503.4.2 Audio Description Controls	Not Applicable
504 Authoring Tools	Heading cell – no response required	Heading cell – no response required
504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)	See WCAG 2.0 section	See information in WCAG 2.0 section
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable
504.2.2 PDF Export	Not Applicable
504.3 Prompts	Not Applicable
504.4 Templates	Not Applicable

Chapter 6: Support Documentation and Services

Notes: All documentation and services are in digital format, only.

Criteria	Conformance Level	Remarks and Explanations
601.1 Scope	Heading cell – no response required	Heading cell – no response required
602 Support Documentation	Heading cell – no response required	Heading cell – no response required
602.2 Accessibility and Compatibility Features	Does Not Support
602.3 Electronic Support Documentation	See WCAG 2.0 section	See information in WCAG 2.0 section
602.4 Alternate Formats for Non-Electronic Support Documentation	Supports	User Guide can be printed.
603 Support Services	Heading cell – no response required	Heading cell – no response required
603.2 Information on Accessibility and Compatibility Features	Does Not Support	There are no special features for this.
603.3 Accommodation of Communication Needs	Does Not Support	Support is available by email or ticket portal only; no call center.